Do you ever wonder whether or not you should write a thank you note? If so, you probably should and it will go a very long way with your business. You want to make sure you are marketing your business as customer focused.
Sending thank you notes can go a very long way because they are great for bolstering customer service. When you go to Chick Fil A at the end of the order they say “my pleasure” many people go to Chick Fil A not only for the food but because their employees are polite and they exude wonderful customer service.
If you own a business and you are shipping a product to a customer a nice thank you card will not only speak to your customer service but will also increase your chances of receiving a customer referral. Referral customers are great for business because the more referral customers you get, the more chances you have to earn new business.
Another great reason about sending thank you cards is it can touch someone’s heart and really make a great impression. Thank you notes should not be avoided or postponed. Writing a thank you note can be the key difference in business received between you and a competitor.
The whole purpose of a thank you note is to show your appreciation. It is also nice to send a thank you note to someone who goes above and beyond what they were asked to do. There are simple things that need to go into writing a thank you note such as your tone and clarity. This will not only increase business but show your customer’s how much you appreciate them and their business.
Written by: Vincent Ray
Simplee Savvy Creative Co. 