There are so many little things you can do to grow your small business. One of the easiest things you can do is build a long lasting relationship with your customers. The idea is you should treat your customers, potential clients and your team as you would someone with whom you hope to build a friendship or personal relationship with. I love this concept, because I truly believe that putting people first is the best way you can invest in your business.
Ways to build this relationship are:
1. Send an email to check in on how he or she is doing.
2. Send a personal thank you note.
3. Send a something special for birthdays.
4. Be a sounding board to listen when your customers are in need.
Simplee Savvy Creative Co. 